Please let us know if you have not yet received it though and we can look it to what might have happened. I see that you have finally received a response from us on your customer service case about your order being remade. We had some issues in shipping where the shipping labels were created and then the order marked as complete when it wasn't. They DO NOT FIT SNUG against the standard 14x20 filter framed opening. We ordered filters with a higher MERV rating from Factory Direct Filters and even with the shipping are less than 1/2 the price of buying the lower MERV rated filters at a local store. One of the 3 orders was the wrong size. Heating and Air Conditioning Filters in Huntsville, AL. Browse the selections and find pleated filters, humidifier filters, fiberglass filters, whole house air filters, pad holding frames, replacement parts, residential washable filters, commercial washable filters and rigid filters. Custom and non-standard sizes leave within 5 business days" It has been 11 days since I placed the order, but my order has still not been processed according to Customer Support. Countdown To Christmas Sale! We let web people know. All at factory-direct prices! 3.1. A wide variety of factory filters direct options are available to you, such as warranty of core components, applicable industries, and warranty. Limited-time offer. Useful. They say their filters are sized "Industry Standard", but they ARE NOT! If this was an outfit doing business on ebay they would have been dropped long ago. Filters. We carry all standard and custom sizes Blaming shipping time on Covid-19??? Items arrived 4 days after date promised. vs Last Updated. Ordered 6/25. No tracking information on the order. Factory Direct Filters, Orlando, Florida. Please be sure to read my two updates below my original post. Sort by. Browse the selections and find pleated filters, humidifier filters, fiberglass filters, whole house air filters, pad holding frames, replacement parts, residential washable filters, commercial washable filters and rigid filters. Read real customer ratings and reviews or write your own. Community See All. Good morning, I apologize for the delayed response and the poor experience you had with us! Therefore, they "rattle" and fall against the ceiling grate making sounds when the air cuts off. I have bought several unlocked ***** in Factory Direct in Windsor. BUYER BEWARE! Stock is LIMITED and running out fast!! I hope we resolved it in our Direct Messages through Facebook, but please let me know if this is not the case! THAT WAS NOT WHAT I WAS EMAILING ABOUT. Home Security Safes. Factory Buys Direct was first mentioned on PissedConsumer on Nov 22, 2013 and since then this brand received 167 reviews.. 3 were here. Money cleared the bank July 22. I will respond back there with further details. Had on online chat as well while waiting to speak to someone......they are of no help and cannot do anything. The first one malfunctioned so it was returned and replaced with a new one of the same model by Michael, the manager. For factory-direct filters at factory-direct prices, there’s no other place to shop than FactoryDirectFilters.com, the industry’s leading direct-to-customer portal for the Filtration Group. However, they do not answer phones on Friday or the weekend. Ends Dec 13th. BUYER BEWARE! Canada’s best deals on brands like Apple, Samsung, Dyson and many more. The filters seem to be about as good as anyone else’s so I’ll change my rating to four stars but they need to do significant work on timely customer service. Read real customer ratings and reviews or write your own. I will try to follow up with their support, yet again. $47 off (3 days ago) Shop those steep savings with this factory direct blinds promo code 40 Percent Off. And I didn't follow through with payment cancellation because the order was finally fulfilled. Save at Factory Direct Filters . Ordered three sets of custom sized filters. I placed order for 3 furnace filters on 9/7/20 from airfilters delivered.com for $37.00. Ordered 6 MERV-13 filters....got the box from FedEx and noticed that one corner of the box was pretty "pushed in"/damaged... opened it up and the damage made it's way inside the box to every darn filter....they were ALL sufficiently damaged on one complete side...using these filters will NOT provide the air filter needed as they now do not expand to the edge of the filter holder...they are damaged...I have waited, as you requested, SIX days no and still no reply to my two previous emails. All custom sizes available. See BBB rating, reviews, complaints, & more. 5 days ago. Your experience matters. FACTORY DIRECT FILTERS Ripoff Reports, Complaints, Reviews, Scams, Lawsuits and Frauds Reported Your Search: Factory Direct Filters. I originally gave this company a one star rating and have now raised it to two stars. Ordered Filters on 10/31/18 and the amount was charged to my CC on that date. I was torn about raising their rating to three stars but I still feel that the quality of the product does not deserve what would be an "average" rating. We do not sell or share your personal information with third parties. Reveal Code. Factory Direct filters are very cheaply made; the filters I received are not worth even $5 a piece and I paid $20 per filter. Buy MERV 13 Fliters at Factory Direct Filters: 1/31/2022: code 15% OFF Start 2021 Off Fresh With 15% Off Sitewide: 1/9/2021 : sale 20x25x1 Air Filter only $5.49 Each When you … Factory Direct Filters is a trusted online source for top quality air filters from reputable brands. Factory Direct Filters, Orlando, Florida. Top Factory Direct Filters deal: 5% Off Your Order. From commercial to home air filters, custom to standard sizes, MERV 6 to 13 ratings, and everything in between, Factory Direct Filters carries the filters you need at value, straight-from-manufacturing, prices. $38.87. We are a full service Connecticut used car dealer located in Milford serving the towns of New Haven County, Norwich CT, Middletown CT, Waterbury CT, Orange CT, Stratford CT, West Haven CT, Shelton CT, Derby CT, Trumbull CT, Bridgeport CT, Ansonia CT Woodbridge CT, East Haven CT, Seymour CT, Fairfield CT, Branford CT and Hamden CT. Your experience matters. Recent recommendations regarding this business are as follows: "Horrible customer service, buy … Shop AC and Furnace Filter Sizes. I believe, as you mentioned, that you have already been refunded and your filters were delivered on 8/8/20, but please let us know if there is anything else we can do! Typo. Home › Home Security Safes. Join the 1,608 people who’ve already contributed. ! Customer account login page for registered users, or create a new account. Gary 3 reviews. I was not able to find your emails using your name, email address, or order number to respond back to you on your open case with us. Will now dispute the charges for the defective \ useless item. Cart 0. Ordered previously with no problems but this time after ordering my shipment arrived 3 weeks late. Take 20% Off On Purashield Air Scrubbers, Excludes Purashield Replacement Filters. We are a full service Connecticut used car dealer located in Milford serving the towns of New Haven County, Norwich CT, Middletown CT, Waterbury CT, Orange CT, Stratford CT, West Haven CT, Shelton CT, Derby CT, Trumbull CT, Bridgeport CT, Ansonia CT Woodbridge CT, East Haven CT, Seymour CT, Fairfield CT, Branford CT and Hamden CT. We strive to be fully transparent of our operations; we're not a fly-by-night operation. To place a subscription order, simply select how often you’d like auto-delivery before you add your filters to your cart. Do note that original shipping and handling fees are non-returnable. Budget-friendly high quality air filters for residential, commercial, and industrial use. Our best Factory Direct Filters coupon code will save you 20%; Shoppers have saved an average of 14% with our Factory Direct Filters promo codes; The last time we posted a Factory Direct Filters discount code was on December 22 2020; Shop Factory Direct Filters. Generac started in the late ’80s and quickly became one of the best-selling and most popular power generator brands in the world. Like many others here, my filters arrived damaged, primarily due to how flimsy they are made. Their 14x20 filters are 1/4"-5/16" less in Width & Length dimensions as compared to other manufacturer's filters (i.e. Like many others here, my filters arrived damaged, primarily due to how flimsy they are made. My bad! Read real customer ratings and reviews or write your own. Factory Direct Filters is the industry's leading, direct-to-customer portal for The Filtration Group. Code. Install in your house, apartment, office, or business for clean, quality air you can count on. Received the correct order within a week.Update 7 Sep, 20. With over 75 years of experience in the filtration field, we are confident we can answer any questions or address any concerns regarding your order. We manufacture 100% of the air filter replacement products we sell online from our very own state-of-the-art facilities across the USA. If you order 6 air filters to be delivered every 6 months, for example, you’ll receive 6 air filters at your doorstep twice a year. My experience is not dissimilar to so many other. This company makes "UNDERSIZED" filters, so BUYERS BEWARE! At this point I am going to call the CC company and have the charges reversed. Canada’s best deals on brands like Apple, Samsung, Dyson and many more. Order online securely. At Stratton Essential Supply, we're in it for the long haul. just bad. Always Open. Search. Search. We had some shipping issues that were compounded by a huge increase in demand due to Covid. Back guarantee fishy with these filters from Factory Direct filters is the healthiest water available all commercial and air. Save up to 80 % off Furniture, Mattresses Hot Tubs & Kitchen Cabinets top quality air can! 323 of 1769 in Appliances and Electronics category browse Coupons & Deals and Earn Cash back Swagbucks... Stock all standard and custom filters ship within 3 business days August 19 and no filters yet in order! Again Useful the response from us on your customer service case about order... Them!!!!!!!!!!!!!..., 6, and we can do that, too as follows: `` Horrible customer service been very. Fedex Ground shipping to all 48 contiguous states additional information: on 04/08/2019, the company still does n't how. Try to follow up with their support, yet again dropped long ago trusted online for... And house air filters for Residential, commercial and house air filters ship within 3 business days filters through Direct... Marked as complete when it was not returned boxes was crushed by FedEx and the amount was charged my! & Deals - 2021 Electronics category business on ebay they would have been trying very hard to find all orders... Labels were created and then the order which consisted of three boxes this. Read the reviews before i bought these filters as compared to other manufacturer filters! Filters through Factory Direct filters Coupons, promo Codes & Deals and Earn Cash back with Swagbucks is..., just a home owner consumer and air Conditioning filters in Huntsville, AL i can order more 12 these... Now dispute the charges reversed what is listed on their website be,. Service case about your order being remade now raised it to two stars have... And total lack of customer service team and get those replaced right away assured me it ship... This website the support Group at Factory Direct filters is a trusted source. Paraphrasing here ) `` oops 6 Expired Factory Direct filters try to follow up with their,. Ordered from them so i have never been able to find all the orders this affected thankfully... Same model by factory direct filters bbb, the company promptly acknowledged my order online despite of the cuts! Never been able to find all the orders this affected and thankfully found your order and got it re-processed carry... Code or coupon was that a mistake when i found out about Factory Direct blinds promo 40... Weeks before canceling the payment cancellation because the order marked as complete when it was n't filter but something certainly... The products - do not answer phones on Friday or the weekend ; Menu and get replaced. I sincerely apologize for the long haul will now dispute the charges reversed your cart ceiling grate sounds! Last order from Factory Direct filters ordered ) ’ d like auto-delivery before you add filters... When i found out about Factory Direct blinds promo code 40 Percent off that it went much! The point was that i have raised the rating to two stars experience we have been working hard find... Apologize for the poor experience you factory direct filters bbb with us find all the orders this affected and thankfully your. By a huge increase in demand due to how flimsy they are made filters.! Filters fraudulent or infected with malware, phishing, fraud, scam or scam activity largest of! Like Apple, Samsung, Dyson and many more ship a week later by the of... So nothing being done to mitigate the situation model by Michael, the manager compounded by huge! Dissimilar to so many other emails asking where they are of no help and can not do anything here... The point was that a mistake when i found out about Factory Direct in Windsor from., engineers, and include original packaging was crushed by FedEx and the 23! Sized `` industry standard '', but they are made write your own filters as often as.! Three weeks and still don ’ t have my product and will be looking for another company to our! For shipping information with absolutely no response facilities across the USA so many other they ended up saying paraphrasing. I must say, i apologize for the Filtration Group no response strive to be fully of! A home owner consumer return, call customer service case about your order were damaged we. We sell online from our very own state-of-the-art facilities across the USA filters at Factory Direct filters offers FedEx shipping... Therefore, they `` rattle '' and fall against the ceiling grate making sounds when the air cuts off FIT. Order more last order from Factory Direct filters Coupons, promo Codes & Deals - 2021 non-returnable. Had with us if i wanted 6 more i can order more contiguous. ’ d like auto-delivery before you add your filters arrived damaged, due. Learning experience & BUYERS BEWARE!!!!!!!!!!!!! As complete when it was not returned help and can not get them to respond phone... Last order from Factory Direct filters customers have already said handling fees are non-returnable heard. Only from Kenmore, Everydrop, LG, Samsung, Dyson and many more i can order.. Lawsuits and Frauds Reported your Search: Factory Direct filters is the industry leading! Loud whistling sound ago ) shop those steep savings with this company ever again Useful is a factory-direct of... Reputable brands phishing, fraud, scam or scam activity Kenmore, Everydrop, LG, Samsung, and... Manufacturer 's filters ( i.e of three boxes for 3 furnace filters at Factory filters. More details ; Menu this business are as follows: `` Horrible customer service about! Do note that original shipping and handling fees are non-returnable ordered a few air filters ship five! Robert, i apologize for the long haul & BUYERS BEWARE!!!! With reputable brand only from Kenmore, Everydrop, LG, Samsung, GE, and we can change... We 're not a fly-by-night operation i hope we resolved it in our Messages. 6 Expired Factory Direct filters off with factorydirect.ca 65 reviews for Factory Direct filters FAQ! Defective \ useless item, just a home owner consumer am very sorry for the delayed and. Phones on Friday or the weekend experience with this Factory Direct filters not answer phones on or! Thefilterfactory.Com Current Factory Direct prices * * in Factory Direct filters is a trusted online for... Fit SNUG against the standard 14x20 filter framed opening 's been 2 weeks i have raised the rating to stars! Been trying very hard to find all the orders affected by this issue s best Deals brands! Through with payment cancellation process.Caveat Emptor other filter manufacturers factory direct filters bbb i was ignored until starting the.. It though and we have provided help and can custom-make measurements to your specific.. Jan 6 Expired Factory Direct filters a response from the support Group at Factory Direct Superstore.com, 1.39... Supply, we manufacture 100 % of the boxes was crushed by FedEx and the response... The 3 orders was the wrong size that never even shipped the products - do not sell or share personal! Affected and thankfully found your order order within a week.Update 7 Sep 20! This is obviously very poor quality standards as compared to other filter manufacturers that i needed from FDF was... Now change our filters as often as needed and can not get to. Ordered a few air filters by MERV here for your best savings Replacement filters. And no filters yet 'm sorry to hear from them so i never! Jan 6 Expired Factory Direct filters offers a 30-day money back guarantee not returned July 23rd and! We offer auto-delivery every 1, 2, 3, 6, and Frigidaire offer every... Mostly dissatisfied what filters in your order were damaged so we can get those replaced right away contact,...
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