Valet parking costs USD 20.00 per night. Hotel has a water filter dispensing machine. Previous condition my foot. We appreciate that you brought your experience to our attention and we take feedback seriously. Overnight charge is $20 with unlimited in/out privileges. Your comments are valuable to us, this will only help us work harder to make travel inspiring for all our guests here at the Hotel Indigo. Why would I make additional effort at this point to stay at their hotel? Popular attractions The Orange Peel and Biltmore Estate are located nearby. He didn't return my call either. There a business centre that offers fax, print, and copy services, and meeting space is available upon request. Off-site, public parking is located one block from hotel. I trusted the Valet with my 2019 Mercedes-Benz S550 Sedan. Selecting will reload the Kimpton® Hotels & Restaurants Website in this browser window. After sending the Valet Service oursource company a estimate of repairs and informed them that the computer in my vehicle documented the day, date and time the computer recorded the bump to the rear of my vehicle. Dry cleaning and valet parking are offered as well. Stay at this 3.5-star business-friendly hotel in Asheville. I submitted photographs of my vehicle from before and after our stay at the Indigo Hotel. Hotel Indigo Asheville Downtown, Asheville: See 1,804 traveller reviews, 597 photos, and cheap rates for Hotel Indigo Asheville Downtown, ranked #34 of 78 hotels in Asheville and rated 4.5 of 5 at Tripadvisor. Previous condition my foot. Guest Parking. If you would like to continue with our optimal website experience, you don't need to make any changes. Book online or call: My vehicle is equipped with sensons and backup camera. Top hotel.The views from our 8th floor we great!Highly recommend, This is the version of our website addressed to speakers of English in the United States. I am sorry that we had shortcomings here. However they never reduced our bill. KAYAK searches hundreds of travel sites to help you find and book the hotel deal at Hotel Indigo Asheville Downtown that suits you best. The Thomas Wolfe House and Memorial is only 3 minutes away. Charlotte Douglas International Airport (CLT). The Thomas Wolfe House and Memorial is only 3 minutes away. After a full day at Biltmore, I returned to the hotel and informed the Valet service about the damage and wished to file a claim report. Selecting will reload the EVEN Hotels Website in this browser window. Selecting will reload the HUALUXE Hotels & Resorts Website in this browser window. 1 877 834 3613, Costs 13p per minute + phone company's access charge. They connected me to the IHG online chat, which directed me to the hotel website. the staff is nice, rooms are beautiful and exceptionally clean, nice little bar down in lobby and ice machines with water purifiers. IHGService, Guest Relations Manager at Hotel Indigo Asheville Downtown, responded to this review. I called the hotel and asked to speak to Henry Rice-Assistance General Manager and he never bothered to return my phone call. My vehicle is equipped with sensons and backup camera. Hotel Indigo Asheville Downtown reflects the city itself- vibrant, eclectic, soulful, and embracing! I told him, and he said that rate is wrong...which is why you could not reserve. I then called and asked to speak to the Manager and the reason I called. Prices are calculated as … If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The staff was friendly and offered to reduce our room rate, and we accepted. Wireless internet is available in the entire hotel for free. After leaving the hotel and arriving at the Biltmore Estate, I walked around the rear of the vehicle and noticed damage to the left rear corner bumper. I submitted the claim to the Valet Service provider and was quickly denied my claim as "Previous Condition" . There's a charge of USD 75 per accommodation, per stay. Enjoy the Freedom of Free Parking. If you are a pet lover, this is your place. 126 E to I240, 1240 E to Exit 4C. Our boutique hotel is accented with curated local photography throughout, creating an immersive Asheville experience with all the comforts of home and then some. After leaving the hotel and arriving at the Biltmore Estate, I walked around the rear of the vehicle and noticed damage to the left rear corner bumper. He didn't return my call either. My vehicle is equipped with sensons and backup camera. This is definitely my go to spot in Asheville. A refreshing hot shower would have made your stay better. Is parking offered on site at Hotel Indigo Asheville Downtown? Hello 642randallg,We wanted your stay to be comfortable and convenient, but we missed the target. You can change your country and language settings in the future by using the selector at the top of the page. When you book a Downtown Asheville hotel with free parking, you'll never have to worry about moving your car in fear of getting a ticket. Whether you spend some time hiking the beautiful trails and mountains of Blue Ridge Mountains or visiting the iconic Biltmore Estates, downtown Asheville is sure to capture your heart. We have alerted the management of the hotel regarding this and they will investigate and find resolutions at the soonest possible time. We even remembered her from last timenwe stayed and she was the same then. Review tags are currently only available for English language reviews. Overnight charge is $20 with unlimited in/out privileges. Travelers to asheville give high marks for the live music scene popular theater scene and renowned art. Now £74 on Tripadvisor: Hotel Indigo Asheville Downtown, Asheville. This hotel is 2.7 mi (4.4 km) from Biltmore Village and 5.4 mi (8.7 km) from Biltmore Estate. After requesting my vehicle, it was promptly brought to the front door of the hotel. Hotel Indigo Asheville Downtown, Asheville: See 1,805 traveller reviews, 597 user photos and best deals for Hotel Indigo Asheville Downtown, ranked #35 of 78 Asheville hotels, rated 4.5 of 5 at Tripadvisor. After requesting my vehicle, it was promptly brought to the front door of the hotel. I called the hotel and asked to speak to Henry Rice-Assistance General Manager and he never bothered to return my phone call. Contact hotel for large vehicles and trailers. Ask JohnZ1425 about Hotel Indigo Asheville Downtown, Ask Sartainj about Hotel Indigo Asheville Downtown, Ask Grumpylicous about Hotel Indigo Asheville Downtown, Poor Customer Experience before even booking, Ask alifedeliberate about Hotel Indigo Asheville Downtown, Ask 642randallg about Hotel Indigo Asheville Downtown, Ask Rue14 about Hotel Indigo Asheville Downtown, Hotels near Hotel Indigo Asheville Downtown, Hotels near The Dog Door Store and Outfitters, Hotels near (AVL) Asheville Regional Airport, Hotels near University of North Carolina at Asheville, Hotels near Asheville-Buncombe Tech Asheville, NC, We compared the lowest prices from 10 websites, We compared the lowest prices from 8 websites, We compared the lowest prices from 7 websites, Grand Bohemian Hotel Asheville, Autograph Collection, We compared the lowest prices from 6 websites, Holiday Inn Hotel & Suites - Asheville-Biltmore Vlg Area, We compared the lowest prices from 9 websites. Please see our partners for more details. I then called and asked to speak to the Manager and the reason I called. The standard cookie policy for this website is to allow all cookies. Safe travels. The property has fitness classes and a fitness center. Reviewed April 7, 2020 . After a full day at Biltmore, I returned to the hotel and informed the Valet service about the damage and wished to file a claim report. Furthermore, I have sent you an email requesting for more information regarding your reservation and your concern and I hope you find time to respond. Just make sure to check this property's cancellation policy for the exact terms and conditions. Enjoy free WiFi, a restaurant and breakfast. Enjoy free WiFi, a restaurant, and breakfast. Prices are calculated as of 09/11/2020 based on a check-in date of 22/11/2020. Turn right at light, hotel entrance to the right. I then called and asked to speak to the Manager and the reason I called. Review of Hotel Indigo Asheville Downtown. Popular attractions The Orange Peel and Biltmore Estate are located nearby. Your thoughts have been shared with the Hotel Maintenance team and this will be addressed rightly.I hope we get the chance to serve you again and create a better experience for you in the future.Warm thoughts,Deborah R.Case ManagerIHGService, Just wanted to say Thank you for a great weekend.Your check in staff(female) made us feel special. I should have made a Police Report. Private parking is possible on site at USD 18 per day. Yes, when you book your stay at Hotel Indigo Asheville Downtown direct with IHG, choose one of our flexible rates which include the flexibility to change or cancel your reservation at no charge. Selecting will reload the Staybridge Suites Website in this browser window. Your comments and i did not wake congested or stuffy great although i do prefer to myself!! your Valet staff were also awesome! top location hotel because it stated that it had more shower though. 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