But I was waiting for 45 minutes still not get though the phone. Horrible horrible experience. Mattress is about 1yr 4m old and is terrible! For people who want the mattress delivered, shipping typically costs $99. I reschedule again for the third day, the day of my daughter's graduation so had to have a neighbor sit for the delivery. Here is the painful part. Very comfortable, everything Consumer Reports said it would be. The Side-by-Side Mattress Comparison You Can Actually Trust No commission • No endorsements • Based on owner experiences • Since 2008 • More Choose up to three mattresses to compare ratings, prices & specifications. Even if you only focus on top brands like Sealy and Serta, there are so many decisions to make to choose the best mattress for you. Bed Brands. I found Sealy Essentials Holly Hills Firm Mattress paired with the special box springs saved my tossing and turning to into a great night's sleep. Got home at 11am. The warranty terms and conditions doesnt justify for claims. I call IKEA, they are after all the ones I paid, they arranged this delivery. Everything in the house was fine, it was a brand new mattress. So you can keep your bed fresh and inviting every day. With a king size mattress you get that extra comfort in bed that can make all the difference. You can feel the space in the frame when your head is raised through the mattress…terrible!!! My fiance is a belly sleeper and the softening would cause her minor back aches but she had liked the softness and comfort too. After those first few nights, I just loved climbing into bed on that Hesseng mattress. When we requested a refund they said basically that it was up to them, whenever they wanted. You pay a little more, or less..I guess it depends where you go and if you haggle, but most times you WILL find better grade furniture. Well this is a review on one of the customer service people on the floor. I now have been playing phone tag with both two customer service reps (extensions 1458 and 1378). Sale now on! See how it all works here. Don't buy it. Why not check out the IKEA range for a mattress with the comfort, support and firmness you need? Pop into your local mattress store to try both a Serta and a Sealy mattress to see which is the perfect match for you! I suspect poor communication between Ikea and local delivery service they use. I was directed to Sealy through RTG customer service. I asked him to please not call me and ask me to "bring the mattress in." After a long way walking around we finally got mattresses and pillows. Most frustrating situation i have been in, never will i shop at ikea again. Online orders made at Ikea.com are a BAD idea. Put he’s a queen size Sealy from Macy’s in ChicAgo burbs in late 2017. The guy at the service desk assured me that YES the saturday I need my things delivered should not be a problem. Worst Mattress with 10 year warranty Sales Tactics reviewed on Dec 05, 2018 Purchased Sealy Posturepaedic from Harvey Norman, Warwick,QLD in March 2016. There is a still a huge amount of confusion as to what IKEA mattress dimensions are. When it comes to your own comfort, your own body is the only North Star. Then off to the bed section of ikea. While making the payment, I asked the employee (Chris) to please make sure they wrap plastic around the mattress to prevent it from becoming dirty during transport, and he assured me they would. I finally asked her to focus on processing my paperwork. I went all the way back to the store to get answers and they said it wasn't delivered because the BOX SPRING COVER was out of stock! I don't feel anything on the foam. If you find that the mattress is not satisfactory during the period, IKEA has a “Love it or Exchange it” return policy. Then they have the balls to say I need to go back to the store to settle this?!?! They called us often to update us on a time and they were in and out and made sure everything was perfect. I doubt I will ever walk into IKEA again. If it’s too low, it may be more prone to breakdown, but if it’s too high, it might be too firm. I actually find that the quality of the furniture has gotten better over the years which is the ONLY reason this review gets 1 star, otherwise it would be zero if the choice was possible. I just wanted to sell the mattress and get the whole thing over with. "Supposed" to be the key word there. I tried adding a memory foam mattress pad to extend its life, but that didnt really work - it just felt like being partly buried in a softer hammock.The Hesseng mattress is very firm, as others have mentioned, but using the mattress pad (its also ikea - tussoy) on it I find it really comfortable and supportive. (Knapstad model, which is a newer option). While you can order and refund Casper for free for 30 days, it’s not the same since you can’t compare Latest review: We purchased a King Single Sealy mattress called "Soli Plush" from David Jones during the mid year sales for our teenage son. 2021-2022 Slumber Search $1,000 Scholarship. I had thought I had ordered a firm mattress but a plush pillow top was delivered. I will never get anything delivered from here again. I've never been so disappointed as a consumer. 2. AWESOME. I waited on the phone for hours to speak about a missing mattress and wrong parts 2. An IKEA foam mattress might work for you if …. Also, found out a chest was not available, but would be soon. That’s why we have a variety of different mattresses to choose from. members think of Ikea's memory foam and pocket sprung mattresses and whether Ikea is one of the best mattress brands. It is not comfortable because there is no support. You'll find the most popular mattress types and toppers for your sleeping style, size, and comfort preferences. I prefer a firm mattress and have only slept on box springs my whole life. We figured that as it was half the cost of other brands like a similarly sized Sealy, if we didn't like it at least we weren't as much out of pocket. The box spring is probably double the thickness. See all mattresses. Just to add to my frustration they have their hours on their outgoing message do not include a time zone - I do not know what time zone they are in - but they said they were closed at 10am pacific time on a Wednesday- go figure and their email link to the contact information for problems with online sales is broken (I have reported it to them twice) They really need someone to fix their systems and their customer service. Options, mattresses do n't wish to sleep on mattress not much, that sag is deemed to delivered... 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